Frequently Asked Questions
Everything you need to know about shopping at Market Highland Park.
What is your standard shipping policy?
We offer complimentary standard shipping on all domestic orders over $150. For orders below this threshold, a flat rate shipping fee applies. Most orders are processed and shipped within 1-2 business days.
How do I initiate a return or exchange?
We accept returns of unworn, unwashed items with original tags attached within 14 days of delivery. To start a return, please visit our online returns portal or bring your item to our Highland Park boutique for an immediate exchange or store credit.
Are the items sold online the same as in the Highland Park boutique?
Yes, our online store features a curated selection of the same high-end designer pieces available in our physical boutique. If you are looking for a specific size or style not shown online, please contact our personal shopping team.
What payment methods do you accept?
Market Highland Park accepts all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer express checkout options through Apple Pay, Google Pay, and Shop Pay.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working on expanding our international shipping capabilities to serve our global clientele in the near future.
How can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.